Streamlined Training Delivery

Corporate IT training occurs by one of several scenarios. We find that there are a few primary roles, some or all of which are involved in any given situation — and which often overlap:

• Training provider
• Primary site contact
• Classroom coordinator
• Instructor
• Student

We organize resources primarily based on the roles that they support, to make your delivery process as straightforward as possible. But, since each situation is different, many documents are designed to be appropriate for multiple audiences.

When you buy courseware, we print and ship coursebooks to the primary site contact. We use guaranteed, trackable delivery services -- usually UPS in the US, and sometimes FedEx, DHL, and other carriers. Once books are en route, we pass the tracking information along to you so that you can be certain of the shipment progress.

Then, for each course, there is a Delivery Guide, which is primarily intended for the training provider. This document explains and links to the other resources described below, so it's the best entry point to the rest of the process. Find the Delivery Guide for a specific course here.

The Classroom Setup Guide is primarily intended for a classroom coordinator — someone who is responsible for configuring a training room prior to class time. In some cases students are responsible for setting up their own laptops and bringing them to class.** For this purpose the Setup Guide is suitable for distribution to students. It may also be handed out on request to student who wish to set up their home or office machines for further study after class time.

The Setup Guide links various resources including supporting tools and lab software. Most tools for Capstone courses are bundled into our lab images, to minimize setup effort. Separate, interactive installations are usually only necessary for one or two tools, such as the Java Developer's Kit or EE SDK, or an IDE such as Eclipse. Most of these are free and downloadable; a few courses use commercial tools by design, and this will be flagged in the Setup Guide and also the course outline, under System Requirements.

The Instructor's Guide is — you guessed it! — written just for the instructor. We recommend that this document and the Setup Guide be provided to the instructor, along with a copy of the coursebook itself, at least one week in advance of the class. This gives the instructor time to prepare. Even very experienced instructors who are experts on the subject under study will want to familiarize themselves with the course materials themselves. It is one thing to know the technology; it is another to know, for instance, how to run the first demonstration on the first day, or how a particular lab exercise progresses, so as to be able to answer students' questions.

So ... to deliver a particular course, find the right Delivery Guide, and follow instructions and links from there. If you have any questions, problems with links or downloads, or setup difficulties, don't hesitate to contact us; we can help!