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Streamlined Training Delivery

Corporate IT training occurs by one of several scenarios. We find that there are a few primary roles, some or all of which are involved in any given situation — and which often overlap:

Diagram of delivery process
  • Training provider
  • Primary site contact
  • Classroom coordinator
  • Instructor
  • Student

We organize resources primarily based on the roles that they support, to make your delivery process as straightforward as possible. But, since each situation is different, many documents are designed to be appropriate for multiple audiences.

When you buy courseware, we print and ship coursebooks to the primary site contact. Then, for each course, there is a Delivery Guide, which is primarily intended for the training provider. This document explains and links to the other resources described below, so it's the best entry point to the rest of the process. Find the Delivery Guide for a specific course here.

The course Setup Guide is primarily intended for a classroom coordinator — someone who is responsible for configuring a training room prior to class time. In some cases students are responsible for setting up their own laptops and bringing them to class.** For this purpose the Setup Guide is suitable for distribution to students. It may also be handed out on request to student who wish to set up their home or office machines for further study after class time.

** Capstone recommends a facility with dedicated training PCs whenever possible. This allows for a consistent configuration for all students and for the instructor, and avoids a lot of potential confusion and lost time during class.

The Setup Guide links various resources including supporting tools and lab software. Tools for Capstone courses are almost always free and downloadable. Some are reference implementations, for instance the Java Developers Kit from Sun Microsystems; some are provided by Capstone specifically in support of a given course; and some are open-source tools such as the Xerces XML parser or the Derby RDBMS, both from the Apache Software Foundation. A few courses use commercial tools by design, and this will be flagged in the Setup Guide and also the course outline, under System Requirements.

The Instructor's Guide is — you guessed it! — written just for the instructor. We recommend that this document and the Setup Guide be provided to the instructor, along with a copy of the coursebook itself, at least one week in advance of the class. This gives the instructor time to prepare. Even very experienced instructors who are experts on the subject under study will want to familiarize themselves with the course materials themselves. It is one thing to know the technology; it is another to know, for instance, how to run the first demonstration on the first day, or how a particular lab exercise progresses, so as to be able to answer students' questions.

So: to deliver a particular course, find the right Delivery Guide, and follow instructions and links from there. If you have any questions, problems with links or downloads, or setup difficulties, don't hesitate to contact us; we can help!